Support

FAST & RELIABLE

The Support Team at U-PC can provide you with fast and reliable repair, maintenance, and troubleshooting services that are convenient for you and your business.

Our remote assistance software and virtual video platform allow us to diagnose and troubleshoot many of your issues in real-time, letting your team to get back to work as quickly as possible.  If we are unable to resolve your problem virtually, we will work with you to schedule a time to send a technician to your door, or bring your hardware in to us so our support experts can accurately diagnose and repair your problems.  As long as we have the parts in stock, we strive to resolve your hardware issues in 48 hours or less!

Businesses throughout the Northwest appreciate U-PC’s fast response and quick turnaround time!  We’re committed to minimizing downtime so you can get back to what really matters - your business!

Support Request

Call us, or fill out the form below. A U-PC technician will contact you to dig deeper into the issue, then find a service solution that works best for you. In many cases our experts can access your system through our remote assistance link and remote video view platform, or we can send a technician to you.

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Remote Assistance

U-PC can provide you with quick and easy remote troubleshooting and assistance with our remote assistance platform. It’s quick and easy! Just enter the 9 digit support code provided by your U-PC service technician and we can begin helping you with your issue in minutes.

Don't have a support code? Contact us and we'll get you started!

Enter your 9-digit code:

Warranties

All of our out of box products and systems that we build from scratch are backed by a full service, 1 year in-house warranty.  As part of your warranty, you will have full access to our support services for repairs, maintenance, and troubleshooting. If we can’t repair your products we will switch out any damaged or defective items free of charge within the first year*.

Additional warranty packages are also available upon request. Contact us today for more details!

*RMA required after the first year.

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